Returns & Exchanges

We offer a 30-day return policy for all items purchased directly from our website, provided they are in their original condition with all protective packaging intact. Our goal is to ensure you are completely satisfied with your timeless Daniel Wellington piece.

Return Process

• 1.
  Register Your Return

  Visit our online return portal and enter your order number and email address to initiate the request and receive your unique return ID.

• 2.
  Prepare Your Package

  Place the item back in its original presentation box and secure it in a sturdy shipping container, ensuring all protective films and tags remain attached.

• 3.
  Attach the Label

  Print the prepaid shipping label provided via email and affix it clearly to the outside of your package, removing any previous shipping stickers.

• 4.
  Ship and Track

  Drop off your package at the nearest authorized courier point and keep your receipt; we will process your refund within 5-10 business days of receipt.